What Is This Thing Called Value-add?
Posted on Feb 19, 2009
In June of 1995, I published an article in Internal Auditor describing how Farmers Audit developed its own vision statement. Here is a quote from that article: “In trying to determine how best to explain ourselves, we started with familiar buzzwords and catch phrases, ‘consultants’ and ‘value-added,’ for example.” Note the date. Almost 14 years ago, internal auditors were bandying about the word “value-add” — not to mention “consultant” — and we were all trying to figure out how to get that done. I don’t know how it is around your audit shop, but I see this phrase continues to have a starring role in many seminars, conferences, and chapter meetings — not to mention how prominent it is within our own department. Which begs the question:
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