What Do They Think When They Hear We're Coming?
Posted on Mar 25, 2013
Are you a good listener? Funny how “auditor,” a word that started out as something so desirable, has come (for some) to evoke fear and dread — like “dentist.”
continue reading...Remembering One of the Unsung Heroes of Our Profession
Posted on Mar 18, 2013
There are times when I look back at the history of our organization and I’m awestruck. Today is one of those days. I reflect with gratitude on the individuals who were instrumental in The IIA’s evolution, and I believe all of us are humbled by the everlasting impact they’ve made on the internal audit profession and The IIA. One person, in particular, headed the pack.
continue reading...Why Tone Is So Important for Internal Auditors
Posted on Mar 11, 2013
You’ve heard: “It’s not what you say, it’s how you say it.” Well, in internal auditing, I’d say it’s a combination of both. What we say in our audit reports most certainly matters. The reports must be clear, concise, and accurate. But it’s the way we communicate that will determine how our findings and recommendations are received — I call it “tone.”
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