''We Are Here to Help You'': Managing Relationships With Skeptical Clients
Posted on Jul 24, 2012
“We are here to help you!” This phrase seems so innocent, but at The IIA’s recent International Conference in Boston, I once again heard those six little words referred to as “the biggest lie of the internal audit profession.” As the old joke continues, the second biggest lie is management’s response: “We are glad you are here!”
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