Carolyn Saint, CIA, CRMA, CPA, is chair of The IIA's North American Board and vice president, internal audit at 7-Eleven Inc.

Internal Audit Business Model Canvas

Posted on Mar 12, 2014

The Idea: My first GSD blog post introduced the Business Model Canvas as a way to understand strategy. Back then I said, “To be relevant to strategic conversations, you need to have a point of view on what’s strategic. A business model describes the rationale of how an organization creates, delivers, and captures value … The Business Model Canvas is a cool tool for capturing a business model on one page.”

continue reading...

The Key to Credibility Is Specificity

Posted on Feb 25, 2014

The Idea: A lot has been said about details. “The devil’s in the details.” “Don’t sweat the small stuff.” “Retail is detail.” “Measure three times before you cut once.” Details are sometimes relegated to the domain of small minds and non-strategic thinkers. Not for me. Details are the currency of internal auditors who seek to be valued business partners. Trusted. Credible. 

continue reading...

Genchi Genbutsu

Posted on Jan 3, 2014

The Idea: Genchi Genbutsu is a Japanese phrase and Lean Management concept that translates as “go there and see for yourself.” 

continue reading...

Improving the Odds of Large Program Success

Posted on Nov 4, 2013

The Idea: I try to feature one idea in each blog post but this time, I’m going to go for two: 

  • First idea: Internal auditors can improve the likelihood of large program success.
  • Second idea: Never miss an opportunity to capitalize on a failure.
continue reading...

Get Your Hands Dirty With Data

Posted on Oct 2, 2013

The Idea: If the best training is hands-on training … how do we improve our training on data analytics? Teach yourself statistics.

continue reading...

GSD: Getting Stuff Done

Posted on Sep 23, 2013

First. Blog post. Ever. When I was asked to be a blogger, I didn’t know what I’d find to write about. What theme would my blog have? Why would anyone read it? Then I thought of all the really interesting blogs I’ve read that contain really cool ideas — ideas that I’ve taken from theory to execution. And it came to me — my blog theme would be “Getting Stuff Done” — a tag line I’ve become a bit notorious for using! 

continue reading...