Bookstore Help

Please read the following ordering and shipping information.
 
Prices are subject to change without notice.
 
To ensure immediate handling, please provide all information requested. Please indicate "confirming copy" on any second requests of faxed, mailed, or telephoned orders.
 
Items produced by outside vendors are not subject to discounts, such as new member bonus certificates, quantity breaks, seminar attendance, conference attendance, etc.
 

By Mail
The IIARF Bookstore
1650 Bluegrass Lakes Pkwy
Alpharetta, GA 30004-7714

U.S. Federal Identification # 13-5532538
Canadian GST Reg. # R123011538
Wire Transfer
Wachovia - Ashford/Dunwoody Branch
Account # 2052500733784
Routing # 061000227

Questions about an Order?
Call us Monday to Friday, 8 a.m. to 5 p.m. Eastern
Toll-free (US only): 1-877-867-4957
Regular & outside U.S.: +1-770-280-4183
Fax: +1-770-280-4013
E-mail:
iiapubs@pbd.com

Comments about this Website?
 
IIA Institute Orders
IIA Institutes can receive discounts by placing their order using the Institue Reseller Order Form. The order form can be found on your Institute Leader Support webpage or you can request a copy of the order form by e-mailing: bookstore@theiia.org
  
Bookstore Reseller Pricing
The IIARF offers discounts to booksellers on IIA and IIARF published products. For more information, please e-mail: bookstore@theiia.org 
  
Shipping and Handling
Please click here for shipping rates.
 
Downloadable order forms
The following applies for orders sent by mail, fax or e-mail:
Click here to download order form only for North America.
Click here to download order form only for Outside North America.
 
Haga clic aquí para bajar el formulario solamente para Norteamérica.
Haga clic aquí para bajar el formulario solamente para Internacional.
Paying by check drawn on bank outside U.S., add US $30
Paying by wire transfer, add collection fee of US $15

Taxes
Shipments to Florida, add 6% state tax plus your county surtax.
Shipments to Georgia, add 7% state tax. Shipments to Canada, add 5% GST
or 13% HST, if applicable.


Customs and Duties
The IIARF is not responsible for customs or broker's fees.The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.

Failed Delivery Attempts
Most of our carriers make three attempts to deliver a package. Packages that contain more than $400 of merchandise will always require a signature; otherwise, it is generally up to the driver's discretion to determine whether a signature is required. If the driver feels it is best to obtain a signature and no one is present to accept the delivery after three attempts, the package will be returned to us.

Weather Delays
If you live in an area experiencing snow storms or other extreme weather, weather delays may add an additional 1 to 2 days to the estimated delivery date of your order.
 
Gift Certificates
Gift certificates can only be redeemed through The IIA Research Foundation Bookstore Web site, www.theiia.org/bookstore, toward the purchase of eligible products. Gift certificates are for use with Bookstore orders only and cannot be used toward the purchase of any other IIA event, service, or account. Only one gift certificate can be used per order. Purchases are deducted from the gift certificate balance.
 
For full details, please click here.

 

0 Item(s) In Cart
Total: $0.00 Checkout

Popular Products

  • Master Card
  • Visa
  • American Express
The Institute of Internal Auditors • 247 Maitland Avenue • Altamonte Springs, Florida 32701-4201 USA
+1-407-937-1100 • Fax +1-407-937-1101 • www.theiia.org • Copyright 2009