Domain III - Elements of the CSA Process (15 - 25%)
A. Management's priorities and concerns (P)
B. Project and logistics management (P)
C. Business objectives, processes, challenges, and threats for the area under review (P)
D. Resource identification and allocation (A)
1. Participants
2. CSA team
E. Culture of area under review (P)
F. Question development techniques (P)
G. Technology supporting the CSA process (P)
H. Facilitation techniques and tools (P)
I. Group dynamics (P)
J. Fraud awareness (A)
1. Red flags/symptoms of fraud
2. Communication and investigation channels
3. Responding to evidence
K. Evaluation/analytical tools and techniques (trend analysis, data synthesis, scenarios) (A)
L. Formulating recommendations or actions plans (practical, feasible, cost-effective) (P)
M. Nature of evidence (sufficiency, relevance, adequacy) (A)
N. Reporting techniques and considerations (types, audience, sensitive issues, access to information) (P)
O. Motivational techniques (creating support and commitment for recommendations) (A)
P. Monitoring, tracking, and follow-up techniques (A)
Q. Awareness of legal, regulatory, and ethical considerations (A)
R. Measuring CSA program effectiveness (A)
P = Candidates must exhibit proficiency (thorough understanding; ability to apply concepts) in these topic areas.
A = Candidates must exhibit awareness (knowledge of terminology and fundamentals) in these topic areas.
