Quality Resources
Below are resources available for setting up, establishing, and completing a Quality Assessment.

Sample Request Proposal (Word, 32KB)
This document provides a sample request for an external quality assessment proposal that can be downloaded and modified for use by organizations when seeking assessment services from various potential providers.

Who Audits the Auditors?" (PPT, 2MB)
A Standard of Quality Presentation (PPT, 269KB)

Tool 2: Quality Assessment Advanced Preparation (Word, 252KB)
The Quality Assessment Advanced Preparation is a comprehensive questionnaire, completed by or under the supervision of the CAE, that provides specific information about the organization and internal audit staff. Using this tool, the QA team can often identify potential strengths and potential opportunities for improvement in the organization.

Tool 2A: Self-Assessment Guide (Word, 111KB)

Quality Assessment Manual, 6th Edition

Quality Assessment Manual 6th Edition Changes Matrix (PDF, 7KB)

Audit Customer (Client) Survey (PDF, 48KB)
This Audit Customer surveys can provide excellent feedback about the IA Activity's effectiveness and potential opportunities for improvement. The survey of audit customers should precede the on-site work. The IIA has collected information from the surveys they have completed over a nine year period Client Historical Survey Data (2001 - 2009) (PDF, 95KB).  Internal Audit activities can use this information as a benchmark against how they are graded by their audit (clients) customers.

Internal Audit Staff Survey (PDF, 48KB)
This Internal Audit Staff survey is an efficient means to obtain information from a large and/or geographically dispersed staff.  The IIA has collected information from the surveys they have completed over a eight year period Audit Staff Historical Survey Data (2002 - 2009) (PDF, 108KB).  Internal Audit activities can use this information and benchmark against how their staff graded their department.

Common Observations from External Quality Assessments (PPT, 368KB)

Internal Audit Activity Leading Practices (PPT, 260KB)

Self Assessments with Independent Validation

Self-Assessment Guide (Word, 111KB)
The self-assessment follows a quality assessment process similar to the external quality assessment, but it is performed under the direction of the CAE by competent in-house audit professionals. This guide provides information on the methodology for performing a self assessment.

Models

Model Audit Committee Charter (Word, 112KB)

Model Internal Audit Activity Charter (Word, 105KB)  IPPF Aligned last updated June 8, 2009

Model Management Control Policy (Word, 97KB)

Model Quality Assurance and Improvement Program (Word, 113KB) Last updated September 22, 2009