http://www.theiia.org/intAuditor/feature-articles/2011/june/a-smarter-compliance-process/ Blogen-us Tue, 17 Jul 2012 10:06:31 AMTue, 17 Jul 2012 10:06:31 AM http://www.theiia.org/intAuditor/feature-articles/2011/june/a-smarter-compliance-process/2012-07-12i realyy enjoyed reading your artcilcle, it has helped me alot in my reasech proposal which is process adherence/ compliance. i am just asking for more articles of the same topic such as process adherence. process improvemnts, service delivery, process gaps . process monitoring, customer satisfaction etc. thank you in anticipation of your usual promt response. best regards Susan http://www.theiia.org/intAuditor/feature-articles/2011/june/a-smarter-compliance-process/2011-06-29Darlene and Aleksei, The links to the CSA Survey Questions and Schedule are at the bottom of the article. http://www.theiia.org/intAuditor/feature-articles/2011/june/a-smarter-compliance-process/2011-06-29Darlene and Aleksei, The links to the CSA Survey Questions and Schedule are at the bottom of the article. http://www.theiia.org/intAuditor/feature-articles/2011/june/a-smarter-compliance-process/2011-06-29For some reason I can't find the Survey Questions and Schedule either. Please send me your email and we will send them to you. Re: CSA application. It is designed in-house not a brand name. http://www.theiia.org/intAuditor/feature-articles/2011/june/a-smarter-compliance-process/2011-06-15Enjoyed reading this article and am interested in the "off-quarter" approach to the CSA process. The end of the hardcopy article states that AES' CSA Survey Questions and Schedule are available online at this site but I can't locate it. Can you provide it or point me to it? Also, what is the Web application used for the CSA process?