Leaders Link - The Institute Of Internal Auditors  

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PUBLISHED BY THE INSTITUE OF INTERNAL AUDITORS
September 2013
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Attention Acteva Users!

Some IIA Chapters have reported challenges collecting money from the event management company Acteva.  After checking with the Better Business Bureau, this appears to be a fairly widespread problem 

  • If you are currently using Acteva and have had challenges collecting your event registration fees, please send an email to legal@theiia.org (if you have not already done so) with 1) your chapter name, 2) the amount outstanding, and 3) any relevant documentation (a contract, email, receipts, etc.).NoActeva

For more information on Acteva from the Better Business Bureau, click here.  

IIA legal will review the information for possible inclusion in a consolidated complaint. However, based on publicly available information recovery of funds does not seem likely. 

Some additional information:

  • Acteva received an F on BBB’s rating system.
  • No fewer than 73 complaints have been filed against Acteva in the last year.

In addition, if you ever encounter persistent challenges with an organization, please contact ChapterRelations@theiia.org.