Membership FAQ

Click the 'Can't access your account?' link on the SIGN IN page. Enter your registered email address, enter the captcha code and click Submit. If you do not receive an email with instructions to reset your password, please contact Customer Relations at CustomerRelations@theiia.org or 1-407-937-1111.

The IIA's Customer Relations department is open Monday-Friday from 8:30 a.m. to 5:00 p.m. US EST. Member Advisors can be reached by e-mail at CustomerRelations@theiia.org; phone +1-407-937-1111; or secure fax +1.407.937.1129, or mail c/o The Institute of Internal Auditors, 1035 Greenwood Blvd., Suite 401, Lake Mary, FL 32746 USA.

If you need information on IIA products or services or cannot locate your global account number or password, please contact IIA Customer Relations at CustomerRelations@theiia.org or +1-407-937-1111. A list of membership benefits is available in the membership section of this website.”

To update your contact information, edit your IIA profile. After logging in to this website, click Profile at the top right of the screen and select My Profile to display your current contact information. Click the Edit button to make changes. To update your first name, last name (surname), or company name, please contact Customer Relations at CustomerRelations@theiia.org or +1-407-937-1111.

A list of membership benefits is available in the membership section of this website.

There are several ways to join The IIA. Visit our Join The IIA page on this website to learn more.

Once you receive a membership renewal notice, you can then log on to renew your membership online.

After logging in to this website, click Profile at the top right of the screen and select My Profile to display your current contact information. Click the My Transactions tab on the left to view your membership information. It will include your annual renewal date.

IIA membership is non-transferable due to the immediate availability of free downloads and benefits for members.

Yes, there are special group rates for members. For more information on our group membership rates, please visit Group Membership.

Government agencies of any size at the local, state or federal levels (federal, provincial or territorial, and municipal levels in Canada) can participate in this program as a group with full IIA member benefits at reduced rates. Learn more about joining as a group or individual by contacting Membership@theiia.org

Yes, there are special group rates for members. For more information on our group membership rates, please visit Group Membership.

Verify your preferred mailing address and make necessary corrections by updating your profile. After logging in to this website, click Profile at the top right of the screen and select My Profile to display your current contact information. Click the Edit button to make changes.

If you experience difficulties in receiving mail at work, check with your mailroom and/or change your preferred mailing address to your residence. Please contact Customer Relations to discuss other options.

While you are logged in, you can also change your password.

please contact IIA Customer Relations at CustomerRelations@theiia.org or +1-407-937-1111.

In order to take advantage of the many benefits available to you at the local level, it is recommended that you join a local IIA chapter in your area. You can view a current list of chapters from The IIA's website. You can then be assigned to the Chapter of your choice by updating your member profile.

If you cannot join or change a chapter under My Membership in your member profile, please contact Customer Relations for assistance at CustomerRelations@theiia.org or +1-407-937-1111.

Your personal identification number is your unique global account number (GAN). If you lose your GAN number, you can reach out to Customer Relations via e-mail at CustomerRelations@theiia.org.

Membership has its advantages. Members are required to log in to the members-only area (using their member ID or email address and password) to access certain pages and documents within The IIA's website. In addition, there are membership options that allow access to specialty industry membership sections.

Yes, The IIA has an Audit Career Center which can help you post your resume for employers and agencies to view, or you can submit your resume to open job opportunities.

The IIA offers many special resources and member benefits for students and educators, including reduced membership dues, special certification pricing, academic grants and awards, and more. The IIA sponsors Internal Auditing Education Partnership (IAEP) programs at colleges and universities that offer quality internal auditing undergraduate and/or graduate-level programs on a continuing basis. Visit the Academic Relations page for more information on IAEP and internships.

Yes. The IIA offers several awards for individuals, organizations, chapters, and Institutes.

Group Administrators can add or delete group members via the administrative portal. You may also complete the member profile form and submit it to AuditGroups@theiia.org.

IIA dues may be deducted as a business expense, but not as a charitable contribution. Because The IIA spends a portion of your dues for lobbying on issues of importance to the profession, 1.71% of your dues are not deductible as a business expense. This pertains only to federal government activities.

The IIA’s Executive Membership* offers resources to empower audit executives to be more successful for an additional annual fee. Three membership levels are available, providing you with the opportunity to build your experience upon your IIA membership.

_*_{Please note that IIA membership is required in order to join the Executive Membership. Service firms are not eligible to join at this time.}

Learn about IIA programs and partners.