General FAQs

Pricing may vary depending on membership status. Application and exam registrations have their own associated fees which can be found on our website IIA Certification Pricing.

Candidates may purchase a one time 12-month program extension (if applicable) using the "Extend My Program" link located on the CCMS Certifications home page. Candidate Handbook; Page 7

Google Chrome and Microsoft Edge provide the best user experience for IIA systems navigation. If you encounter issues, we encourage you to clear your browser cache and use Incognito mode in Chrome, or InPrivate Browsing in Edge to deliver optimal results. Both browsing modes can be activated by holding Ctrl+Shift+N.

Depending on your primary country of residence, it may take up to 15 days for IIA Global to receive your updated membership status. If pricing is incorrect during checkout, do not complete your purchase as all sales are final. If your membership status and certification pricing still does not reflect accurately after 15 days, please open a case through your CCMS record for assistance.

You are required to complete the annual CPE reporting through your CCMS account by 31 December each year. You are not required to upload supporting documents to complete your reporting, however, we encourage all certified individuals to maintain their evidence for three years in the event that they are selected for a CPE audit. CPE Policy

Once all certification program requirements are met, your designation will display on your account within 3 business days. Upon certification, you will be able to print a digital certificate or order a physical certificate from CCMS.

You can request to opt-in when you complete your annual CPE attestation, or by opening a case within your CCMS account.

You can apply into a certification program within minutes! Once you create a CCMS profile, select the program you wish to enroll in, complete payment, then upload your supporting documents. For a step by step walkthrough review the IIA's Certification Candidate Handboook; Page 5.

Please see the Exam Language Offerings table. Exam Language Offerings

All candidates can download a copy of their completed transactions directly from their CCMS record. To access these receipts, log into CCMS and click the "My Orders" link from the home screen navigation banner.

Once you apply to a certification program and complete the application payment, you will be able to upload your supporting documents. Candidate Handbook; Page 6