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Contact Us

Mailing Address
1035 Greenwood Blvd., Suite 401
Lake Mary, FL 32746 USA

Customer Relations
Phone: +1-407-937-1111
Fax: +1-407-937-1101
The IIA supports English, Spanish, and French


Open a case via the Certification Candidate Management System (CCMS) by following these steps below:

  1. Log into your CCMS profile
  2. Select "Help" from the top menu bar on your homepage
  3. Open a new case

Frequently Asked Questions


Complaint Processes and Forms

For ethics complaints, processes, and forms, please visit our Code of Ethics page.