Terms & Conditions

1.  Eligibility

This offer is available to active members of The Institute of Internal Auditors (“IIA”) in good standing. Certain benefits may be limited based on membership type, geography, or program-specific criteria.

2.  Benefit Description

Membership benefits may include access to learning programs, certificates, virtual conferences, subscriptions, and other services. All benefits are for individual use only, are non-transferable, and may vary by membership type.

3.  Access & Duration

Access to benefits is provided for the period specified at the time of enrollment or activation. Some benefits may have expiration dates, renewal requirements, or usage limitations. Continued access may require an active membership.

4.  Enrollment & Activation

Certain benefits may require separate registration or activation and may be subject to additional third-party terms and conditions. The IIA is not responsible for delays or issues caused by third-party platforms.

5.  Fees & Payment

Membership fees, orders, quotes, and payments are subject to The IIA’s standard quote, order, and payment terms. Quotes may expire, pending orders may constitute a commitment to pay, and unpaid orders may expire according to the applicable order timeframe. Additional fees may apply for services not included in standard membership, including payment processing, wire processing, shipping, customs, taxes, duties, or surcharge-related costs where applicable.

6.  Refund Policy

Membership fees, course purchases, certificate purchases, event registrations, and other product or service purchases are subject to the refund, cancellation, and access terms in effect at the time of purchase.

• Courses, certificates, or other products purchased prior to the launch of new membership benefits are not eligible for refunds, credits, or adjustments.
• Rejected, undeliverable, or returned physical shipments may not be eligible for reimbursement of product, shipping, customs, duties, taxes, or related costs, except where required by applicable law.
• Except where required by applicable law, all purchases are final once access has been granted or the service has been delivered.

7.  Compliance With IIA Policies

Members, benefit recipients, certification holders, and certification candidates must comply with The IIA’s Code of Ethics, Bylaws, certification requirements, privacy policy, and other applicable IIA policies. These policies may be updated from time to time, and any necessary updates will be communicated accordingly. Violations may result in disciplinary action, loss of access to benefits, suspension, or termination of membership or certification-related privileges.

8.  Campaign Limitations

Benefits may be limited by availability, capacity, eligibility, or promotional timing. The IIA may change, replace, pause, or withdraw any benefit at any time.

9.  Misuse & Termination

The IIA may suspend or terminate membership or access to benefits in cases of misuse, fraud, or violation of these terms. All associated benefits may be revoked upon termination.

10.  Communications

Members may receive communications about their membership, benefits, services, and related updates. Marketing communications may be opted out of as permitted by applicable law. Anyone with questions or concerns about communications or privacy may contact privacy@theiia.org.

11.  Changes to Terms

The IIA may update these Terms & Conditions from time to time to reflect changes to membership benefits, programs, policies, or legal requirements. Material updates will be communicated in a reasonable manner, and continued use of the benefits after an update means the member accepts the revised terms.

12.  Liability Disclaimer

To the fullest extent permitted by applicable law, all benefits are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, or uninterrupted or error-free operation. Members assume all risk associated with accessing or using the benefits. The IIA will not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or similar damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or other intangible losses, arising out of or relating to the benefits or their use, whether based in contract, tort, negligence, strict liability, statute, or any other legal theory, even if The IIA has been advised of the possibility of such damages.

13.  Governing Law

These Terms & Conditions  and any dispute arising from them will be governed by the laws of the State of Florida and are subject to the exclusive jurisdiction of the courts of Seminole County, Florida.

For questions regarding these Terms & Conditions, please contact Customer Support