2025 International Conference
Frequently Asked Questions

The 2025 IC will be held at the Metro Toronto Convention Centre – South Building

Conference Registration is located on Level 600 of the Metro Toronto Convention Centre – South Building.

Sunday, July 13: 12:00 p.m. – 7:00 p.m.
Monday, July 14: 7:00 a.m. – 5:00 p.m.
Tuesday, July 15: 7:30 a.m. – 5:00 p.m.
Wednesday, July 16: 7:00 a.m. – 10:00 a.m.

Speaker Registration is in the Speaker Lounge, Room 711 on Level 700 of the Metro Toronto Convention Centre – South Building.

Sunday, July 13: 12:00 p.m. – 7:00 p.m.
Monday, July 14: 7:00 a.m. – 5:00 p.m.
Tuesday, July 15: 7:30 a.m. – 5:00 p.m.
Wednesday, July 16: 7:00 a.m. – 10:00 a.m.

Eastern Daylight Time (EDT)
Time zone in Toronto (GMT-4)

Any purchases made for IIA goods or registration fees must be made using a credit or debit card. IIA has moved to a cashless payment process onsite.

Complimentary Wi-Fi Service is available in our conference space.

Network Name: 2025 IC
Password: connectwithKPMG

Apple
Android

The 2025 International Conference App is downloadable to most mobile devices or a PC and gives you access to up-to-the-minute schedules, information about our sponsors and exhibitors, speaker presentations, and more:

• Log in to multiple devices with the same account information and same settings.
• Save bookmarked sessions.
• Save notes.
• Exchange contact information
• Add information to “My Schedule.”

There is an App Help Desk located on Level 600 of the Metro Toronto Convention Centre – South Building across from registration.

Sunday, July 13: 12:00 p.m. – 7:00 p.m.
Monday, July 14: 7:00 a.m. – 5:00 p.m.
Tuesday, July 15: 7:30 a.m. – 5:00 p.m.
Wednesday, July 16: 7:00 a.m. – 10:00 a.m.

Download the conference app on your smart device. In your mobile device application store, search for:

The IIA Events

You may also access the Attendee Hub by opening our app confirmation email on your computer.

Presentations can be found in the app’s schedule on The IIA’s conference event. Click on the "Handouts" icon.

NOTE: Not all presenters make their presentations available for attendees’ post conference.

The dress code for the conference is business casual.

Collecting your attendance at sessions has become easier! Simply walk through the designated room doors while wearing your badge for a seamless scan on the go.

Approximately 10 business days after the conference, you will receive your CPE Certificate via email. Your CPE certificate will be emailed to the email address used to register for the conference.

Session evaluations can be completed in the conference mobile app by selecting the schedule icon, choose the session you attended, and select survey. Each session will have a survey. If you are not utilizing the mobile app and would still like to provide your feedback on the session, you can access all evaluations by visiting the Attendee hub on your computer.

The overall conference evaluation will be sent to you via email on the last day of the conference. Your participation in the conference is appreciated.

All evaluations for the conference will close on Wednesday, July 30, 2025.

The main entrance of the Convention Centre is located at the following address:

Metro Toronto Convention Centre - South Building
222 Bremmer Boulevard
Toronto, ON M5V 2W6 Canada

First Aid services are available at the Convention Centre near Exhibit Hall D on Level 800. Please see their hours of operation below.

Sunday, July 13: 12:00 p.m. – 7:00 p.m.
Monday, July 14: 7:00 a.m. – 5:30 p.m.
Tuesday, July 15: 7:30 a.m. – 6:30 p.m.
Wednesday, July 16: 7:00 a.m. – 5:00 p.m.

Lunch will be provided in the Exhibit Hall, Hall D, Level 800 on Monday, July 14 and Tuesday, July 15. The same menu will be available on both days. Lunch will be served via food stations with the following options:

• Italian Menu: Gourmet Pane Pizza, herb aioli drizzle, Mediterranean grilled vegetable salad, tomato bocconcini skewer (NF); Spinach, mushroom & cheese panzerotti, roasted garlic aioli, Mediterranean grilled vegetable salad, tomato bocconcini skewer (V, NF); Caesar shaker salad (NF)
• Brazilian Menu: BBQ Churrasco skewers, Beef/ sausage/chicken, crispy Yuca fries, chimichurri, charred red peppers & spicy garlic mayo, Brazilian cheese bread puffs (NF); BBQ vegetable skewers, Grilled peppers, mango & zucchini, crispy Yuca fries, chimichurri, charred red peppers & spicy garlic vegan mayo, Brazilian cheese bread puffs (V, NF, Vegan)
• Middle Eastern Menu: Chicken shawarma, vine tomato salsa, mint cucumber yogurt sauce, fresh flatbread, roasted garlic hummus, Za’atar potato wedges (NF, Halal); Spicy stuffed peppers (rice, squash, lentils, beans & paneer); vine tomato salsa, mint cucumber & onion salad; fresh flatbread, roasted garlic hummus, Za’atar potato wedges (V, NF)
• African Menu: Ghanaian chicken stew, Jollof rice, sweet potato wedges, three bean tomato salad (NF, Halal) preserved lemon yogurt sauce; Ghanian Vegetable Stew, Jollof rice, sweet potato wedges, three bean tomato salad, preserved lemon yogurt sauce (V, NF); Without yogurt = vegan; please request at the station
• Greek Menu: Two-bite lamb burger, Greek fries, tomato salsa, feta cheese, cucumber & kale salad, red onion salsa, tzatziki & herb gremolata (NF, halal); Spanakopita, grilled haloumi, dolmas lemon rice, tomato, cucumber & kale salad, red onion salsa, tzatziki & herb gremolata (V, NF); Greek bubble salad – marinated vegetables, feta & lemon herb dressing (V, GF, NF)
• Asian Menu: Trio of Dim Sum (shrimp har gow, shumai pork & mushroom dumplings), edamame hummus, rainbow ginger slaw, chili lime soy (NF); Asian noodle boxes with futomaki, citrus sesame shoyu dressing (V, LF, NF)
• Dessert Stations Monday: Pineapple upside down cheesecake (NF), Cannoli (V, NF), Brigadeiro’s (V, NF), Chocolate covered dates (V, NF), Vegan mango mousse (V, GF, NF), Fresh fruits and berries (V, LF, GF, NF)
• Dessert Stations Tuesday: Ube Flan cake (NF), Chocolate salami (NF), Turkish delights (V, NF), Mango pudding (GF, NF), Vegan chocolate cake (V, LF, GF, NF), Fresh fruits and berries (V, LF, GF, NF)
• Coffee, Tea & Soft Drinks

Join us for an unforgettable Social Event at Rebel Nightclub! Get ready for an evening of networking, music, and fun in a unique under-the-sea-inspired setting. Transportation to the venue will be provided, with the schedule to follow. Don’t miss out on this opportunity to make waves and connect with fellow attendees in an exciting, vibrant atmosphere. See you there!

Date: Monday, July 14th
Time: 7:00 - 10:00 p.m.
Location: Rebel Nightclub
Address: 11 Polson Street, First Floor, Toronto, ON, M5A 1A4 Canada
Attire: Business Casual

Attendance at this event is included as part of the conference registration for all attendees. However, if you wish to bring a companion to this evening event, guest tickets are available for purchase at $250 per person. Please visit https://www.theiia.org/en/events/conference/hybrid-conferences/international-conference/registration/#social for more details.

Important notes about the event:

• All attendees must wear their badge to board the bus and to enter the nightclub.
• All attendees must be 19 or older.
• Roundtrip transportation will be provided from the following hotels to the Rebel Nightclub.
  • Delta Hotel Toronto
  • Fairmont Royal York Hotel
  • Intercontinental Hotel
  • Toronto Marriott City Centre
• Schedule
  • 6:20 p.m.: Buses begin loading
  • 6:30 p.m.: Buses begin departing
  • 7:00 - 9:00 p.m.: Buses will run continuously between the hotels and Rebel Nightclub
  • 9:00 p.m.: Last bus from the hotels to Rebel Nightclub
  • 9:45 p.m.: Buses will begin the return from the Rebel Nightclub to the hotels
  • 10:15 p.m.: Final buses will depart Rebel Nightclub to return to the hotels

Please read the Metro Toronto Convention Centre’s AODA Policy.

The Prayer Room is in room 704 on Level 700 and will be open:

Sunday, July 13: 12:00 p.m. – 7:00 p.m.
Monday, July 14: 7:00 a.m. – 5:00 p.m.
Tuesday, July 15: 7:30 a.m. – 5:00 p.m.
Wednesday, July 16: 7:00 a.m. – 10:00 a.m.

The Lactation Pod can be found on Level 600 near Room 606 and is always available during the conference. Please download the Mamava app and scan the QR code located on the unit.

Luggage storage will be offered on Wednesday, July 16, from 7:00 a.m. – 1:30 p.m. on Level 600 just past registration on your right. The cost is CAD $5 per item checked. Cash and credit cards will be accepted.

Lost and Found is located at the Customer Relations desk on Level 600 during registration hours.
Outside of the conference registration hours – please contact Guest Services Desk in the South Building, tel. +1 (416) 585-8360.

Metro Toronto Convention Centre has 1,700 indoor parking spaces between the North and South Buildings. Express-Pay (credit card) parking makes getting into and out of the parking garage a breeze! Visa, MasterCard and Amex are accepted in parking as well as cash. We encourage credit card payment as the high-speed line is quick and Express Lanes are available.

View the map to see locations and directions to the South parking facilities, as well as alternate parking lots close by.

Please note the conference takes place at the MTCC - South Building.

Please visit https://www.mtccc.com/locations/getting-here/?tab=parking for more information.

The Metro Toronto Convention Centre is a smoke-free environment. All public areas, corridors, loading docks, exhibit halls and parking lots are designated non-smoking. In addition, 9 meters (30 feet) surrounding any entrance and exit, is designated as non-smoking areas. Electronic cigarettes and vapors are prohibited.

The Convention Centre is committed to providing a fully accessible environment for people with disabilities, from special elevators and parking spaces to custom phones and washrooms.

The South Building provides accessible street-level access from Bremner Blvd. The South Parking Garage has 9 accessible parking spaces, and there is also an accessible entrance from the PATH.

For more information, please visit https://www.mtccc.com/facility/accessibility/

Wheelchairs are available as a courtesy service on a first-come, first-served basis. Please visit the Guest Services agent located in the South Building on Level 500 (street level).

Toronto Pearson International Airport (YYZ) – 16 miles away
For your safety and security, be sure to choose a licensed taxi or limo. They charge flat rates – no surge pricing – to Toronto destinations, accept all major credit cards and meet safety requirements. Airport limos are premium black cars and charge approximately 10% more than a taxi.

• Go to the designated pick-up area on the terminal curbs, Arrivals Level.
• Ask about the flat rate fare information in the vehicle.

Where to hire a taxi or limo
Licensed taxis and limos do not pick up passengers inside the terminals or parking garages.

Terminal 1 – Arrivals Level
Taxis: Door D
Limos: Door C

Terminal 3 – Arrivals Level
Taxis: Door E
Limos: Door E

Train to city (UP Express)
Union Pearson Express runs from Pearson Airport to Union Station in downtown Toronto in just 25 minutes.
Trains run every 15 minutes, seven days a week. Be sure to check the schedule before you travel.
Please see more information here
https://www.torontopearson.com/en/transportation-and-parking/up-express

From Billy Bishop Airport (YTZ) – 1.2 miles away
For passengers being picked up by taxi, head to the taxi corral located to the right of the mainland pavilion at the foot of Eireann Quay.

Metro Toronto Convention Centre is conveniently located by Union Station. Please visit this website and select By Transit - for more information about public transportation options.

You can also follow PATH – Toronto’s Downtown Pedestrian Walkway – from the hotels and Union Station to the Metro Toronto Convention Centre (MTCC) - South Building.
The PATH is a mostly underground pedestrian walkway network in downtown Toronto that spans more than 30 kilometers of restaurants, shopping, services and entertainment.

View more information

Conference Location Details

Metro Toronto Convention Centre (MTCC) – South Building
222 Bremner Blvd
Toronto, Ontario M5V 3L9

Emergencies at the Metro Toronto Convention Centre

In case of a MEDICAL EMERGENCY
Dial emergency number for the security office (416) 585-8160 or 8160 from closest house phone.

For non-emergency situations please call (416) 585-8360 or 8360

Closest Hospital

St. Michael's Hospital
30 Bond St Toronto, ON M5B 1W8

Closest Urgent Care

PinPoint Infinity Health (Downtown Toronto)
39 Lower Simcoe St (at Bremner Blvd and Lower Simcoe)
Toronto, ON M5J 3A6

Closest Pharmacy

Shoppers Drug Mart (Harbour & York)
80 York Blvd
Toronto, ON M3J 1P3