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Blogs

Ia Mag Apr 06, 2023

Mind of Jacka: The Words We Write

Blogs

The act of writing helps focus ideas. Mind of Jacka: The Words We Write In writing reports, we gain deeper insights and realizations as we put down the words. We really can’t know what we’re

Blogs

Ia Mag Feb 02, 2023

Mind of Jacka: Seven Words, Plus Two

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Should some audit phrases be retired? Mind of Jacka: Seven Words, Plus Two Mike Jacka considers how some words give the wrong impression or lose meaning over time. Who we are is inextricably

Blogs

Ia Mag Jun 19, 2020

Mind of Jacka: Your Call Is Important to Us

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Evaluate the customer experience by experiencing the organization from the customer's perspective. Your Call Is Important to Us Evaluate the customer experience by experiencing the

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Ia Mag Jul 28, 2020

Mind of Jacka: Erratic Boulders

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Everything we learn has value, even if we don't immediately know what that value may be. Erratic Boulders Everything we learn has value, even if we don't immediately know what that value

Blogs

Ia Mag Jul 10, 2020

Mind of Jacka: Learning From the Past While Watching the Future

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Look to the past for risks that have been missed, but look to the future for ones that are coming. Learning From the Past While Watching the Future Look to the past for risks that have been

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