The IIA has adopted online testing to enable candidates to take the Certified Internal Auditor® (CIA®), Internal Audit Practitioner, and CIA Challenge exams from home. This flexible testing option will be available for a limited time.
What Is Online Testing?
Online testing allows candidates to take an IIA certification exam using their own computer in their home, their office, or remotely in other acceptable locations. Visit the Pearson VUE online proctoring page for system requirements and additional information. Click on the image below to watch a short video to learn more.
Online Testing Languages and Examinations
Online testing is currently available in the following languages:
- CIA (All Parts): Arabic, Chinese Traditional, English, French, German, Japanese, Polish, Portuguese, Russian, Spanish, Thai, and Turkish
- CIA Challenge Exam: English only
- Internal Audit Practitioner
Online testing is not offered in all territories. Please note that Greeters/Proctors/Tech Support are available in English only. Additionally, technological concerns with the integrity of online testing in some territories and/or countries require investigation. While comprehensive analyses are being conducted, online testing for the Certified Internal Auditor (CIA) will be temporarily suspended in some territories and/or countries, effective 17 August. Test centers in these territories and/or countries have openings and will continue to offer all IIA exams.
Taking your Exam via Online Testing
Now that you have made the decision to continue with your certification program via online testing, please follow the below steps to begin your exam.
- Log into your CCMS account.
- Select “Access Pearson VUE” on the CCMS home page. [View example]
- Under “Open Online Exams” on your Dashboard click the scheduled examination link. [View example]
- Select “Begin Exam”.
- You will be asked to download the OnVUE application and run the program.
- Complete the check-in process by following the screen prompts (you may use a mobile phone or your computer webcam). Be sure to have your Government Issued ID ready.
System Requirements, Technology and Equipment Compatibility
Please visit the Pearson VUE Online Proctor page to learn more including how to perform a system test. Additionally, please consider the following when taking your exam:
- Candidates should use Google Chrome or Mozilla Firefox to take their exam online as Internet Explorer is not supported.
- Pearson VUE is aware of issues with Mac devices when attempting to take the test online. Until this issue is resolved, candidates are encouraged to use non-Mac devices to complete online testing. If that is not an option, you should consider taking at a test center.
- Candidates are required to meet all system requirements as listed in the FAQ section of the Pearson VUE online testing page and assume responsibility for meeting these technical requirements, including internet connectivity, prior to scheduling an exam.
To prepare and understand the check-in procedures and system requirements for online testing, visit the Pearson VUE Online Proctor page and click “run system test”. Download the application and follow the prompts; this process is identical to checking in for your upcoming exam. This program will also test your system to determine if it meets the requirements needed to take the exam via online testing.
Accessing Score Reports
Approximately 24 hours after you have completed your exam, you will receive a system-generated email to notify you that your exam score is available. You may also check your score online by logging into your CCMS profile and selecting “Access Pearson VUE” then select “View Score Reports”.
During the check-in process, you will be asked to take photos of your work area, which will be checked by a proctor prior to exam launch. Please ensure that your desktop is clean and that you are not within arm’s reach of books, notepads, sticky notes, papers, pens, pencils, and other writing instruments/objects. Additional monitors and computers must be unplugged and turned off. Items on the wall with writing on them, such as whiteboards, will be inspected. If your workspace does not pass a room scan, you are not permitted to proceed with taking the exam. To learn more, visit the Pearson VUE Online Proctoring page.
You are required to present a current government-issued ID. The name on your ID must match the name in your web account profile and in your appointment confirmation email. To learn more, visit the Pearson VUE Online Proctoring page.
Acceptable forms of identification include: driver’s license, military ID, identification card (national/state/province identity card), alien registration card (green card, permanent resident, visa), and government-issued local language ID (not in roman characters and accepted only if issued by the country in which you are testing).
Minors who are under the age of 18 are permitted to present a valid student ID as a form of identification. A minor’s guardian must also present a valid ID and provide verbal consent during the check-in process.
Online testing will be offered for a limited period of time.
Your exam does not include a scheduled break; breaks are not allowed during the exam for any reason. If you leave your computer during your exam, the proctor will end your session and you will be unable to continue testing.
Water in a clear glass is allowed during testing; however, eating, smoking, and chewing gum are prohibited.
Go to your CCMS profile and click “Manage My Program”. Under TEST in the left navigation bar click “Manage Appointment” and follow the prompts to cancel and reschedule your examination at a testing center.
Personal calculators are not permitted however, the exam has an onscreen calculator available.
Exam Prep Resources
As you embark on earning your certification, The IIA is here to support your journey with the resources and tools to help you pass. Take a look at the three below resources to get prepped now:
The IIA, the Professional Certifications Board, and Pearson VUE take exam security seriously because the value of your certification depends on it. That’s why IIA Global created an Exam Security Team to enhance processes and procedures and increase investigative measures to protect The IIA’s exam intellectual property (IP).
Unauthorized possession, reproduction, publication, or disclosure of any examination materials, including storing or disclosing examination questions to any person or entity by any means before, during, or after the examination, is prohibited by copyright laws and can result in candidate disqualification or other appropriate censures. Studying from recalled test content is also improper and can lead to severe penalties. If you are aware that an exam has been exposed, do not purchase such materials. Report the incident to The IIA at firstname.lastname@example.org. Additional information can be found on the Exam Security page or within the Certification Handbook.