2025 IGNITE Conference FAQ

The Ignite Conference is located on the 4th Floor at The Cosmopolitan of Las Vegas, directly accessible via the Chelsea Tower elevators.

Pacific Daylight Time (PDT), UTC/GMT – 7 hours

Conference Registration is located at the Belmont Registration Desk on the 4th Floor, directly accessible via the Chelsea Tower elevators.

Sunday, October 5: 1:00 p.m. – 5:00 p.m.
Monday, October 6: 7:30 a.m. – 5:00 p.m.
Tuesday, October 7: 7:30 a.m. – 5:00 p.m.
Wednesday, October 8: 8:30 a.m. – 11:00 a.m.

Located at Conference Registration at the Belmont Registration Desk on the 4th Floor, directly accessible via the Chelsea Tower elevators.

Sunday, October 5: 1:00 p.m. – 5:00 p.m.
Monday, October 6: 7:30 a.m. – 5:00 p.m.
Tuesday, October 7: 7:30 a.m. – 5:00 p.m.
Wednesday, October 8: 8:30 a.m. – 11:00 a.m.

Wi-Fi in the meeting space is provided complimentary to Ignite attendees. Directions on how to connect will be provided onsite.

Apple
Android

The 2025 Ignite App is downloadable to most mobile devices or a PC and gives you access to up-to-the-minute schedules, information about our sponsors and exhibitors, speaker presentations, and more:

• Log in to multiple devices with the same account information and same settings
• Save bookmarked sessions
• Save notes
• Exchange contact information
• Add information to “My Schedule”

An App Help Desk is located at Conference Registration at the Belmont Registration Desk on the 4th Floor, directly accessible via the Chelsea Tower elevators.

Sunday, October 5: 1:00 p.m. – 5:00 p.m.
Monday, October 6: 7:30 a.m. – 5:00 p.m.
Tuesday, October 7: 7:30 a.m. – 5:00 p.m.
Wednesday, October 8: 8:30 a.m. – 11:00 a.m.

Download the conference app on your smart device. In your mobile device application store, search for:

The IIA Events

You may also access the Attendee Hub by opening our app confirmation email on your computer.

Presentations can be found in the app’s schedule on The IIA’s conference event. Click on the "Handouts" icon.

NOTE: Not all presenters make their presentations available for attendees’ post conference.

Attendees must scan their badge at the self-scanners located outside of each session room prior to entering and remain in the room during the entire session. You will only need to scan once for each session you attend.

Approximately 4 to 6 weeks after the conference, you will receive your CPE Certificate via email. Your CPE certificate will be emailed to the email address used to register for the conference.

Session evaluations can be completed in the conference mobile app by selecting the schedule icon, choose the session you attended, and select survey. Each session will have a survey. If you are not utilizing the mobile app and would still like to provide your feedback on the session, you can access all evaluations by visiting the Attendee hub on your computer.

The overall conference evaluation will be sent to you via email on the last day of the conference. Your participation in the conference is appreciated.

All evaluations for the conference will close on Wednesday, October 22, 2025.

The dress code for the conference is business casual.

Monday, October 6th

Italiano buffet

Salad

*Chopped Romaine, Radicchio, Grilled Artichokes Pepperoncini Peppers, Cherry Tomatoes, Lemon Dressing (Vegan)
*Caprese Salad Heirloom Tomatoes, Bocconcini Mozzarella, Lemon Oil, Fig Balsamic (Vegetarian, Contains Dairy)
*Antipasti Salad Salami, Roasted Red Peppers, Sliced Green Olives, Artichoke Hearts Mozzarella Cheese, Red Wine Vinaigrette (Contains Pork, Contains Dairy)

Entree

*Lemon and Herb Chicken Piccata Sautéed Haricot Verts, White Wine Butte, Caper Jus (Contains Dairy)
*Basil Pesto Seasonal White Fish Roasted Asparagus, Kalamata Olives and Tomatoes (Contains Fish, Contains Tree Nuts)
*Penne Pasta Ricotta, Broccolini, Italian Sausage, EVOO, Garlic, Chili Flakes (Contains Pork, Contains Dairy)
*Eggplant Parmesan Torn Basil, Roasted Tomato Fondue (Vegetarian, Contains Dairy, Contains Gluten)

Desserts

*Hazelnut Caramel Cake (Vegetarian, Contains Gluten, Contains Dairy)
*Cannoli (Vegetarian, Contains Gluten, Contains Dairy, Contains Nuts)
*Lemon Ricotta Zeppoli, Fresh Berry Sauce (Contains Gluten, Contains Dairy, Contains Gelatin)

*Freshly Brewed Coffee and Select Hot Tea
*Freshly Brewed Iced Tea *Pomegranate Lemonade

Tuesday, October 7th

Lucky luau buffet

Salad

*Mixed Green Salad Sweet Pineapple, Bell Peppers, Toasted Cashews Citrus Dressing (Vegan, Contains Nuts)
*Traditional Hawaiian Potato and Macaroni Salad Carrots, Onions, Hard-Boiled Eggs (Vegetarian)
*Shishito Pepper Cabbage Slaw Kochujang Vinaigrette (Vegan)

Entree

*“Huli Huli” Chicken Hawaiian Style Smoked Rotisserie Chicken Blistered Sweet Corn and Cherry Tomatoes
*Grilled Flank Steak Sautéed Zucchini and Green Onions, Teriyaki Sauce (Contains Gluten)
*Pan Seared Mahi Mahi Baby Bok Choy and Chinese Black Bean Sauce (Contains Fish, Contains Gluten)
*Hawaiian Fried Rice Glazed Pineapple, Roasted Bell Peppers, Toasted Coconut (Contains Gluten)

Desserts

*Ube Haupia (Contains Dairy, Contains Glute, Contains Gelatin)
*Coconut Butter Mochi Bars (Vegetarian, Contains Gluten, Contains Dairy)
*Hawaiian Guava Cakes (Contains Dairy, Contains Gluten, Contains Gelatin) *Freshly Brewed Coffee and Select Hot Tea

*Freshly Brewed Iced Tea
*Strawberry/Lime Lemonade

Check-in time is 3:00 p.m.
The Cosmopolitan is pleased to offer an Early Check-In Program to our guests, which guarantees a room to be ready by 11AM for an additional fee of $50. To inquire about availability, please call Resort Services at 877.551.7778.

Check-out time is 11:00 a.m.
Late check-out is offered based on availability, and late check-out fees may apply. Contact Guest Services or the Front Desk directly to request a late check-out.

A daily resort fee of $39.00, plus applicable tax per night, will be added to all reservations made through The IIA’s room block. The standard resort fee is $55 per night.

The daily resort fee entitles you to receive the following:

In-room wireless internet access; Unlimited local, toll-free, and domestic long distance telephone calls (to the 50 United States and DC); Digital newspaper and magazine access, 24-hour fitness center access and tennis and pickleball court access.

Yes, download the MGM Rewards app.

Luggage may be stored at the Bell Desk in the lobby upon request.

The hotel is wheelchair friendly. There are several elevators throughout the hotel and meeting space, and all areas of the hotel are accessible.

There are numerous dining options within the hotel, explore the choices.

The FedEx Office Business Center is located on the 3rd Floor at the hotel, directly accessible from the Chelsea Tower elevators.
Phone: 702.207.2724
Email: USA5526@FEDEX.COM

Operating Hours:
Mon – Fri: 7AM - 6PM
Sat & Sun: 8AM - 4PM
https://cosmopolitanlasvegas.mgmresorts.com/en/meetings-events/business-center.html

Inspired by the desert's natural landscape, find yourself relaxed and transported during luxurious massages and body treatments and flawless hair and nail services at Sahra Spa, Salon, & Hammam.

Hours of Operation

Spa Facilities

Monday to Thursday: 8:00 AM to 6:00 PM
Friday to Sunday: 8:00 AM to 7:00 PM

Spa Treatment

Monday to Thursday: 9:00 AM to 6:00 PM
Friday to Sunday: 9:00 AM to 7:00 PM

Salon

Monday to Thursday: 9:00 AM to 6:00 PM
Friday to Sunday: 9:00 AM to 7:00 PM

Phone: 855.724.7258
Email: spa.reservations@cosmopolitanlasvegas.com

https://cosmopolitanlasvegas.mgmresorts.com/en/amenities/sahra-spa-salon-hammam.html

The Boulevard Fitness Center is located on Level 15, in the Boulevard Tower and is open 24 hours.

The Chelsea Fitness Center is located on Level 14, in The Chelsea Tower and is open Monday to Sunday: 5:00 AM - 6:00 PM.

Present your room key for access to the state-of-the-art fitness centers and enjoy a workout.

https://www.mgmresorts.com/en/things-to-do/parking.html

Self-Parking

Hotel Guests: On both Weekdays (Monday - Thursday) and Weekends (Friday - Sunday), the self-parking fee for registered hotel guests is $20 for vehicles parked 0 to 24 hours. For vehicles that are self-parked at these resorts over 24 hours (or beyond the day after arrival if parking is associated with guest’s hotel folio), there is an additional self-parking fee of $20 for each additional day (or fraction thereof). For registered MGM Resorts property guests, the 24-hour parking fee provides you with in-out privileges within the same parking type (self-parking) across all MGM Resorts Las Vegas destinations within the same 24-hour period (subject to availability).

Valet Parking

Hotel Guests: For registered hotel guests, on Weekdays (Monday – Thursday) and Weekends (Friday – Sunday), the daily rate valet parking fee is $40. Initial daily rate based on day of arrival, and covers parking through the day after arrival (if parking is associated with guest’s hotel folio). For vehicles of such registered hotel guests that are valet parked beyond the day after arrival, there is an additional valet parking fee of $40 for each additional day (or fraction thereof). For registered MGM Resorts property guests, the 24-hour parking fee provides you with in-out privileges within the same parking type (valet) across all MGM Resorts Las Vegas destinations within the same 24-hour period (subject to availability).

Smoking any substance, including cigarettes, cigars, pipes, e-cigarettes, hookah, vaping, marijuana, and any other substance, inside a guest room is strictly prohibited.

Guests are permitted to smoke lawful substances outside on their terrace, provided they (i) use the ashtray located on the terrace and (ii) close the guest room door (so smoke does not enter the guest room).

It is not lawful to smoke, consume, possess, or distribute marijuana products (whether recreationally or for medicinal purposes) or any other illegal substance anywhere at the resort, including in guest rooms or on terraces. Any paraphernalia commonly associated with marijuana or any other illegal substance is also strictly prohibited anywhere at the resort, including in guest rooms or on terraces.

Any such substances and products are subject to immediate confiscation. Any violation of this policy will result in a smoking fee of $500.00 (plus applicable taxes), additional cleaning fees of $500.00 (minimum) and any additional fees and costs that may be incurred to deep clean and/or repair a guest room.

Violation of this policy may result in eviction and/or trespass from the resort.

The Uber/Lyft pick-up and rideshare is located in front of the hotel’s Bell Desk on the hotel’s front drive.

The Cosmopolitan does not offer shuttle service. The Concierge at The Cosmopolitan can arrange any transportation requests including shuttle, sedan, and limousine services to and from the airport as well as arrange for any transportation needs you may have during your stay.

Contact

Phone: 877-893-2003
Email: concierge@cosmopolitanlasvegas.com

Concierge Hours of Operation

Monday to Wednesday: 9:00 AM to 6:00 PM
Thursday to Saturday: 9:00 AM to 7:00 PM
Sunday: 9:00 AM to 6:00 PM

https://cosmopolitanlasvegas.mgmresorts.com/en/amenities/concierge.html

Taxis

Taxis are available in Terminal 1 on the east side of Baggage Claim outside exit doors 1 – 4, and in Terminal 3 outside Level Zero.

Ride Share (Uber, Lyft)

Terminal 1: The Ride Share pick up is located on level 2 of the parking garage.
From Baggage Claim, take the elevator near door #2 up to level 2. Cross the pedestrian bridge to Terminal 1 Parking Garage. The pickup area is to the right.

Terminal 3: The Ride Share pickup is located on the Valet Level of the Terminal 3 parking garage. From Baggage Claim, take the elevator near door #52, #54 or #56 up to level 1. Cross the pedestrian bridge on level 1 to the Terminal 3 Parking Garage, then take the elevator or stairs down to the Valet level.

View further information about transport options from the airport.

Conference Location Details

The Cosmopolitan of Las Vegas – 4th Floor
3708 Las Vegas Blvd South
Las Vegas, NV 89109

General Inquiries
877-551-7778

Reservations
702-675-9828 | 855-435-0005

Emergencies

If you have a personal emergency during your stay or need to report an emergency,
please dial “0” for the operator and ask for Emergency Security Assistance. Or call the following number from any personal phone: 702-698-7000.

Closest Hospitals

Sunrise Hospital, 3186 South Maryland Pkwy, Las Vegas, NV, 89109
702-961-5000

ER at Desert Springs, 4135 S Bruce St, Las Vegas, NV 89119
702-912-4518

Closest Trauma Center

University Medical Center, 1800 West Charleston Blvd, Las Vegas, NV 89102
702-383-2000

Closest Quick Care

Elite Medical Center, 150 E. Harmon Ave, Las Vegas, NV 89109
702-546-091

Closest Pharmacy

CVS Pharmacy, 3645 Las Vegas Boulevard South, Las Vegas, NV 89109
702-474-4089

24 Hour Pharmacy

CVS Pharmacy, 3300 Las Vegas Boulevard South, Las Vegas, NV 89109
702-866-2350