Format: On-demand
Communication is an essential part of internal auditing. Internal auditors communicate throughout every phase of an engagement, from setting expectations and gathering information to discussing observations, presenting results, and following up on action plans. The way internal auditors listen, ask questions, and deliver messages can affect the quality of the information they receive, the strength of their stakeholder relationships, and whether their insights lead to meaningful action.
In this course, you will explore practical communication skills for everyday interactions. You will examine common barriers to understanding and learn how to tailor messages to different audiences. You will also practice active listening, select effective questions, communicate risks and observations constructively, and respond productively when stakeholders raise concerns or disagree.