00:00:02 The IIA
The Institute of Internal Auditors presents All Things Internal Audit.
00:00:06 The IIA
In this episode, Connor Gilchrist talks with Lisa Dalrymple about the challenges small internal audit functions face when implementing the global internal audit standards.
00:00:16 The IIA
They discuss the IA's new guidance for small functions, drawing on Dalrymple's experience rebuilding an internal audit function and working as a solo auditor.
00:00:26 The IIA
The conversation covers independence, quality assurance, documentation, audit planning, limited resources, and practical ways small teams can simplify standards conformance while continuing to deliver value.
00:00:40 Connor Gilchrist
So,
00:00:41 Connor Gilchrist
The topic today is the IA has put out a new guidance called Assisting Small Internal Audit Functions in Implementing the Global Internal Audit Standards.
00:00:50 Connor Gilchrist
It was published a few weeks ago, September 2026, on the IA website, and it replaces the 2011 version.
00:00:58 Connor Gilchrist
So
00:00:59 Connor Gilchrist
I'm going to talk briefly about the guidance, quick little summary of it.
00:01:03 Connor Gilchrist
The guide helps small internal audit functions put the global internal audit standards into practice in a way that fits their size.
00:01:09 Connor Gilchrist
It also explains what makes a function small, then walks through 12 key standards.
00:01:14 Connor Gilchrist
I want to start with your experience back in 2022, because I believe from what you've told me in the past, you started a hospital with no internal audit function, and you were the only auditor for two years.
00:01:25 Connor Gilchrist
Can you explain how you used that old 2011 guide to help in that situation?
00:01:31 Lisa Dalrymple
Sure.
00:01:31 Lisa Dalrymple
Well, in 2022, I started at what was formerly called Hamilton Health.
00:01:38 Lisa Dalrymple
They did have a previous internal auditor, but she was only part-time and had transitioned to compliance director in 2018.
00:01:49 Lisa Dalrymple
And so by the time I got there, hadn't been an auditor for about four years.
00:01:55 Lisa Dalrymple
And then I did find out that she had never
00:01:59 Lisa Dalrymple
really talked about the standards, the senior leadership or with the board.
00:02:04 Lisa Dalrymple
And so it was like starting over from scratch.
00:02:09 Lisa Dalrymple
First thing I did was go through the standards and just see what I needed.
00:02:13 Lisa Dalrymple
And I needed a charter and an audit manual, which I did find an old charter and audit manual dated 2004.
00:02:21 Lisa Dalrymple
So I used all of the excellent guidance at the IIU website.
00:02:27 Lisa Dalrymple
to update the charter.
00:02:30 Lisa Dalrymple
That was how I discovered the 2011 guide and all of my research, looking for guidance on how to run a small department and what I'm supposed to do working by myself.
00:02:41 Lisa Dalrymple
And I found the old small internal audit functions guide and
00:02:48 Lisa Dalrymple
Even though it was related to a previous version of the standards, it helped me to better understand the areas that would be more difficult versus a little easier to do and try to take care of those easy things first and just go through it, check things off as I went, and then make a plan on how I was going to conform to the standards if I even could.
00:03:14 Lisa Dalrymple
And I just went from there.
00:03:17 Connor Gilchrist
Once the new standards come out, we can't use the 2011 guide anymore.
00:03:19 Connor Gilchrist
We have to kind of rebuild it, but use a lot of the same principles and ideas that came from the original 2011 guide.
00:03:26 Connor Gilchrist
I did appreciate the rating system on the old standard.
00:03:30 Connor Gilchrist
I think it was low, medium, high.
00:03:31 Connor Gilchrist
And I basically just kept that the exact same low, medium, high, because I think it will add a lot of confidence to people reading the guidance.
00:03:39 Connor Gilchrist
One of the first ones I mentioned, one of the key standards is the internal audit charter, which is
00:03:45 Connor Gilchrist
Basically, for small internal audit functions, large internal audit functions, it should be pretty much the same process, should be the same level of difficulty.
00:03:53 Connor Gilchrist
You put in what your internal audit function wants to do, puts in some of the key ideas from the start, and then it can be a one-page document.
00:04:01 Connor Gilchrist
It doesn't have to be an entire 18-page manifesto of what you're going to do for the rest of your internal audit functions life.
00:04:07 Connor Gilchrist
It just has to be what are your goals, what is your function going to do,
00:04:10 Connor Gilchrist
and what are the backbones of it.
00:04:12 Connor Gilchrist
So that one is one of the first ones mentioned in the guide and it's a low difficulty.
00:04:16 Connor Gilchrist
Just write a page, just do it.
00:04:17 Connor Gilchrist
You can even use AI to help if you want to, but you didn't hear that from me.
00:04:22 Connor Gilchrist
I also want to mention that something that may affect you with your team currently is that I kind of rephrased what a small internal audit function means by definition.
00:04:31 Connor Gilchrist
So in this guide, I want to say headcount is important, it is part of it, but not just headcount.
00:04:37 Connor Gilchrist
It's about budget.
00:04:38 Connor Gilchrist
It's about closeness to the
00:04:40 Connor Gilchrist
management and the audit board.
00:04:42 Connor Gilchrist
It's about how you're able to kind of map out the entire risk universe that we're trying to do and many other factors such as that.
00:04:49 Connor Gilchrist
So headcount, important, definitely key area, but how you're able to move around the organization, how you're able to do the audits, just as important of being classified as small.
00:04:59 Connor Gilchrist
And there is no key definition of small.
00:05:03 Connor Gilchrist
It's usually dictated by a board, but it can be part of whatever
00:05:07 Connor Gilchrist
whatever situation you're a part of.
00:05:09 Connor Gilchrist
Lisa, did you want to add anything about the practice guide?
00:05:12 Connor Gilchrist
I believe you've had time to look at it a little bit.
00:05:14 Lisa Dalrymple
It's pretty good.
00:05:15 Lisa Dalrymple
And one of the questions that I had was how the IIA decided which standards to include in the guidance.
00:05:24 Connor Gilchrist
Basically, to answer your original question, it's a lot of foundational importance like mandate and charter.
00:05:29 Connor Gilchrist
It's a lot of things that we think will be difficult for small internal audit functions like quality.
00:05:34 Connor Gilchrist
And it's things we think we can help with a lot of new information, a lot of help we can give to people like final communication, overseeing and improving, engaging performance and things like that.
00:05:47 Connor Gilchrist
And as a caveat,
00:05:49 Connor Gilchrist
If you're a small, you still have to abide by all of the standards.
00:05:53 Connor Gilchrist
You do not get, you're not going to pass for the ones that didn't mention because there's a lot of them just because there's not in this guide.
00:05:59 Connor Gilchrist
You have to follow all of them.
00:06:01 Connor Gilchrist
But I kept these as these we think we can help the most people by mentioning, by assisting with, and by, you know, writing more about it.
00:06:09 Connor Gilchrist
So, and I want to ask you, Lisa, we define small a little bit differently now.
00:06:15 Connor Gilchrist
Would you say that definition of small describes your internal audit function currently?
00:06:20 Lisa Dalrymple
Sections about budget and the CAE being involved in audit work, those do apply.
00:06:27 Lisa Dalrymple
We don't have a huge budget.
00:06:28 Lisa Dalrymple
We certainly have enough to pay people and to go to some conferences and educational things, but I don't have a big budget for expensive audit management software and things like that.
00:06:42 Lisa Dalrymple
So just based on
00:06:45 Lisa Dalrymple
I would still think that my size of three auditors in the department is still pretty small, but at least it's not just one anymore.
00:06:51 Lisa Dalrymple
I was able to hire 2 auditors last year, or within the last year.
00:06:56 Lisa Dalrymple
One thing that I was actually very fortunate with when I came here, even though they didn't have a very structured internal audit function, is that they did understand the concept of functional and administrative reporting for the internal audit director.
00:07:12 Lisa Dalrymple
So I do
00:07:15 Lisa Dalrymple
report functionally to the finance and audit committee of the board.
00:07:19 Lisa Dalrymple
I report to the chair of that functionally, and I report to the CFO administratively.
00:07:26 Lisa Dalrymple
So I never had a problem with that, like where I was going to be positioned.
00:07:30 Lisa Dalrymple
So that was in my favor.
00:07:33 Connor Gilchrist
I know in the 2011 guide, it was specifically mentioned one to five auditors in around less than 7,500 hours per year.
00:07:41 Connor Gilchrist
That's a pretty good definition, but I think there's a lot of different factors between the head count and the amount of hours they're doing.
00:07:48 Connor Gilchrist
And I was going to ask, now that you manage two staff and you still do the audit work, you said it's a good amount different than when you're on your own, right?
00:07:56 Connor Gilchrist
You're able to delegate a little more.
00:07:57 Connor Gilchrist
You're able to
00:07:58 Connor Gilchrist
to do more CAE things than where you presume you're on your own.
00:08:02 Connor Gilchrist
You're doing literally everything.
00:08:04 Lisa Dalrymple
Right.
00:08:04 Lisa Dalrymple
Like before, I would have to be very careful to go back over all of my work, make sure I didn't miss anything, use checklists just like mentioned in the guidance document, use checklists to make sure I didn't miss anything, always make sure that I can tie my reports back to documentation.
00:08:25 Lisa Dalrymple
in the work papers.
00:08:26 Lisa Dalrymple
So everything is supported.
00:08:28 Lisa Dalrymple
And I will say it is pretty hard being on your own.
00:08:32 Lisa Dalrymple
But now that I have the two people, I have a little more time to help develop better methodologies with limited financial resources.
00:08:41 Lisa Dalrymple
I did want to mention that when I hired my two people, I utilized the IIA's competency framework to help me
00:08:51 Lisa Dalrymple
in the hiring decision and also it can help with some of their goals for professional growth.
00:08:59 Lisa Dalrymple
And so just wanted to point out other wonderful resources that the IIA has because I really relied on it a lot when I was by myself and first here at the organization and just in general, even now, always checking to see what's updated.
00:09:14 Connor Gilchrist
Small doesn't mean you should be considered immature.
00:09:18 Connor Gilchrist
internal audit function.
00:09:19 Connor Gilchrist
It doesn't lower the bar for independence, doesn't lower the bar for conformance.
00:09:23 Connor Gilchrist
How do you protect your independence when you work so closely with leadership?
00:09:27 Lisa Dalrymple
I don't really feel like I had too many problems with that, except maybe when I very first started where they sometimes people would say, hey, can you help with this?
00:09:38 Lisa Dalrymple
Can you look at that?
00:09:39 Lisa Dalrymple
And I was trying to develop an audit plan based on the highest risks, not just do some special projects for people.
00:09:48 Lisa Dalrymple
And so that didn't take very long to get people on board with understanding how I was going to approach the projects that I worked on.
00:09:58 Lisa Dalrymple
I would say that was my biggest thing when I first started, but we do have a finance and audit committee.
00:10:07 Lisa Dalrymple
And so I meet with them every six months because I have to have time to finish something,
00:10:15 Lisa Dalrymple
And so every six months, and I can meet with the chair anytime and I can meet with the committee without management present.
00:10:27 Lisa Dalrymple
So there are no issues there.
00:10:30 Lisa Dalrymple
I feel like I have it better than some other small functions might.
00:10:35 Lisa Dalrymple
They may not be positioned the same way I am.
00:10:38 Lisa Dalrymple
They may not have access to the board, but I
00:10:43 Lisa Dalrymple
I really think that providing education to senior leadership and the finance and audit committee, in my example, and letting them know about the standards.
00:10:53 Lisa Dalrymple
And one of the very first, in my very first meeting that I had with them, I did a presentation about the standards and why they were important and which, which ones I was already conforming with and which ones I felt like were going to take a little more work.
00:11:09 Lisa Dalrymple
And they were very appreciative of having that understanding because they didn't really know much about it before I told them about it.
00:11:18 Lisa Dalrymple
So that could be a suggestion for other small functions who feel like, I'm not positioned right, I don't have a seat at the table.
00:11:27 Lisa Dalrymple
Maybe people just need to better understand why they need that as an internal auditor.
00:11:35 Connor Gilchrist
Yeah, I completely agree.
00:11:36 Connor Gilchrist
Some people may not be positioned the same way you are.
00:11:40 Connor Gilchrist
And then that's one of the things we talk about in the new practice guide is if you don't feel like you have a seat at the table or you don't feel like you're positionable enough to talk to the board, you have to go through management A lot.
00:11:50 Connor Gilchrist
The practice guide helps in a way to try to make sure you can communicate to the board directly and preserve your independence because that is pretty much the most important thing for internal audit function, preserving that independence.
00:12:01 Lisa Dalrymple
Well, Connor, I have a question for you.
00:12:04 Lisa Dalrymple
In the practice guide, quality assurance is rated high, which I agree, but what does the guide recommend?
00:12:11 Connor Gilchrist
Well, it is rated high, but when you're a team of, let's say 3 auditors, like in your case, and someone mentions the quality assurance and improvement program, it sounds like something you just don't have time to do.
00:12:24 Connor Gilchrist
I have three audits this week, but I would say one of the foundational pieces of this guide is don't treat quality
00:12:31 Connor Gilchrist
Don't treat improvement as a separate project for your audits.
00:12:35 Connor Gilchrist
If you're already reviewing your plans and drafts and audits and keeping that evidence and documentation in one place, you're doing a lot of the work they need to do.
00:12:43 Connor Gilchrist
It just needs to be documented properly and put into a organized system that people can go back to and review if need be, either for a yearly internal quality assessment or a five-year external quality assessment.
00:12:55 Connor Gilchrist
But speaking to the external quality assessment, that's where people really worry, especially about cost.
00:13:01 Connor Gilchrist
I know you mentioned that in the past, and there are cheaper options out there.
00:13:05 Connor Gilchrist
is no quick fix.
00:13:07 Connor Gilchrist
There is no band-aid for this, unfortunately, I wish there was, but there are cheaper options such as teaming up with peer organizations
00:13:13 Connor Gilchrist
to help with EQA.
00:13:15 Connor Gilchrist
But I want to ask you a question, Lisa.
00:13:17 Connor Gilchrist
Because you're on your own for two years, how did you review your work when there was no one else to review it?
00:13:22 Lisa Dalrymple
Well, I went back to my audit program that I have that included all of the standards references in it.
00:13:31 Lisa Dalrymple
And I went through and as I completed the planning, I would just go back through my audit program steps and make sure that everything was completed.
00:13:40 Lisa Dalrymple
Then
00:13:42 Lisa Dalrymple
When I would go through the field work, same thing, just especially the field work, because that's where I'm going to have all my questions and everything that's outstanding and what are the conclusions and just go through and make sure everything was completed and make sure that all findings are supported by the work papers and that there isn't anything that's conjectured.
00:14:04 Lisa Dalrymple
Everything is supported.
00:14:06 Lisa Dalrymple
Everything has been communicated with management.
00:14:09 Lisa Dalrymple
I do management action plans.
00:14:11 Lisa Dalrymple
I don't make recommendations.
00:14:12 Lisa Dalrymple
I know that in some types of organizations, they do make recommendations to management.
00:14:18 Lisa Dalrymple
And I don't do that unless they really have no idea how to fix something, which has never happened here.
00:14:24 Lisa Dalrymple
So for me, follow-ups and wrapping up is pretty easy because they are the ones who say what they're going to do to correct something and then they do it.
00:14:36 The IIA
Small is not a head count.
00:14:38 The IIA
Budget, board access, and the risk of a few people must cover all count just as much.
00:14:44 The IIA
Your function may be small, the profession behind it, it's not.
00:14:48 The IIA
That's what the IIA's reimagined membership is built for.
00:14:51 The IIA
The standards, expertise, and community the profession turns to.
00:14:56 The IIA
So you stay ready as the global internal audit standards reshape the work.
00:15:00 The IIA
Start at the iia.org.
00:15:01 The IIA
Lead what's next.
00:15:03 The IIA
Now, back to Connor and Lisa on how the guide chose its standards.
00:15:09 Lisa Dalrymple
What does the guidance recommend for small teams to handle strategy, the audit plan, and reporting?
00:15:16 Lisa Dalrymple
Because that can seem fairly daunting to a small function.
00:15:20 Connor Gilchrist
One of the key areas of this practice guide is that
00:15:24 Connor Gilchrist
When people hear audit plan, they're like, they may picture a large document, they may picture a complicated document, but I think the more times you can keep it smaller and simpler, the better documentation you have, and also the better your organization and your internal audit function can work.
00:15:42 Connor Gilchrist
Because if someone comes in, you hire someone new, they come in, they can read the strategy, they can read the plan, they can read some of the objectives for the audit, and if it's simple and short, they can read it within a couple minutes and understand what
00:15:54 Connor Gilchrist
you're trying to do versus a long, complicated, legalese type document.
00:15:58 Connor Gilchrist
If you keep it simple, keep it short, and so have everything you need, then that's just as good.
00:16:03 Connor Gilchrist
And you really don't need to make it any longer than it needs to be.
00:16:06 Connor Gilchrist
That's part of the thing about quality and some of the other aspects of the standards that I have in this guide is that if you're able to integrate it along the way, integrate everything you're doing along the way, then it's just going to make things easier.
00:16:18 Connor Gilchrist
It's going to also make things better.
00:16:19 Connor Gilchrist
I think the quality improves when you integrate the quality into every single step before you're doing.
00:16:24 Connor Gilchrist
And I wanted to ask you real quick, when you give a final, like a final audit report, final audit communication to the board, what do they want from you when you give it to them?
00:16:32 Lisa Dalrymple
Well, I do have a standard agenda that is based on first thing I will talk about are the administrative activities, which are like standards conformance, basically, because they're non
00:16:47 Lisa Dalrymple
audit things, but there's still things we need to do.
00:16:50 Lisa Dalrymple
Then I tell them about completed advisory services and go into a little more detail if anything, if there are any significant findings, any significant control weaknesses or areas of risk, but otherwise they're very briefly described, completed audits, and they basically want to know any significant areas of risks or control issues.
00:17:17 Lisa Dalrymple
And then we talk about the action plans and their follow-up status, just to let them know how well everybody is keeping up with their agreed upon action plans.
00:17:30 Lisa Dalrymple
And I started a new internal audit satisfaction survey.
00:17:35 Lisa Dalrymple
So I report the survey results.
00:17:38 Lisa Dalrymple
And then I present the six-month audit plan, which is based on a risk assessment, and I update it
00:17:46 Lisa Dalrymple
periodically as advisory projects are added, then I'll add that into the audit plan.
00:17:51 Lisa Dalrymple
And then I do tell them which projects got pushed because of an advisory or because another audit took a little bit longer than expected.
00:18:02 Lisa Dalrymple
And so those are the things that I tell them about.
00:18:08 Lisa Dalrymple
Their primary concern is the significant areas of risk or control failures, but
00:18:16 Lisa Dalrymple
I provide all the others because I think they need to know that.
00:18:19 Connor Gilchrist
You mentioned that you highlighted and starred parts of the new guide when you read it.
00:18:23 Connor Gilchrist
What stood out to you with this new guide?
00:18:26 Lisa Dalrymple
I did like the notes about building quality into the day-to-day work.
00:18:31 Lisa Dalrymple
I thought that was such a good reminder that it doesn't have to be something you only do at the end of the year because, oh my gosh, I have to report this.
00:18:39 Lisa Dalrymple
And then focusing on the most significant risks and delivering
00:18:44 Lisa Dalrymple
meaningful value to the organization.
00:18:46 Lisa Dalrymple
So things like that were in here, but I think I probably put a star on every section almost.
00:18:53 Lisa Dalrymple
And there were some areas that are marked as noted as high in the guidance that I might not necessarily think were a high difficulty or degree of challenge, but I can see where someone who works at a different type of organization, it could be a much larger challenge for them than it was for me.
00:19:12 Lisa Dalrymple
And unfortunately, the charter
00:19:14 Lisa Dalrymple
And many things can be tailored to your organization.
00:19:17 Lisa Dalrymple
So even if you can't make it exactly like the example, you tailor it.
00:19:23 Lisa Dalrymple
And it's just all about documentation.
00:19:27 Connor Gilchrist
Exactly.
00:19:28 Connor Gilchrist
Auditors always know it's about documentation.
00:19:31 Connor Gilchrist
All right, Lisa, before we sign off, I was going to ask you, what's one thing you think a small team internal auto function should do this week?
00:19:40 Lisa Dalrymple
Well, just remember that it will take time.
00:19:44 Lisa Dalrymple
It's not going to get done all in one day.
00:19:48 Lisa Dalrymple
You will have to take some time away from audit projects or advisory projects to work on standards conformance, but don't make it harder than it needs to be.
00:19:57 Lisa Dalrymple
There are so many great resources out on the IIA website that they really should utilize them if they haven't already.
00:20:05 Lisa Dalrymple
And just approach it, approach standards conformance like an audit, develop a plan, work on it one step at a time.
00:20:13 Lisa Dalrymple
And documentation, documentation, documentation.
00:20:17 Lisa Dalrymple
And what about you?
00:20:18 Connor Gilchrist
Yeah, to build on that, I think one of the simplest thing, but some of the most effective thing to kind of reset your brain for the organization is to look at your actual internal audit charter and go through it.
00:20:29 Connor Gilchrist
No matter if it's a long or short one, it could take one minute, take 20 minutes.
00:20:34 Connor Gilchrist
And after you read it, ask yourself two things.
00:20:36 Connor Gilchrist
Does it still describe how we really work?
00:20:38 Connor Gilchrist
Does it give a clear way to talk to the board without management in the room?
00:20:42 Connor Gilchrist
If the answer to either one is no, that's the first conversation you need to have with your board, like we mentioned independence earlier.
00:20:48 Connor Gilchrist
It's a small step, but so much of independence and credibility for a small team starts with that documentation.
00:20:55 Connor Gilchrist
And honestly, it's an easy way to build some momentum going forward for your small team.
00:20:59 Connor Gilchrist
And then as we've talked about this entire time, I would encourage every single internal auditor to visit the iia.org website.
00:21:06 Connor Gilchrist
And if you're a member, you can download the new practice guide.
00:21:10 Lisa Dalrymple
Sounds good.
00:21:11 Connor Gilchrist
All right.
00:21:12 Connor Gilchrist
Well, thank you, Lisa, for your time.
00:21:14 Connor Gilchrist
You gave a lot of valuable insight that hopefully our listeners will take a lot of some good takes from.
00:21:19 Connor Gilchrist
Have a good day, everyone.
00:21:21 Lisa Dalrymple
Thank you.
00:21:23 The IIA
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00:21:25 The IIA
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00:21:28 The IIA
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00:21:32 The IIA
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