Global Practice Guide - IT Change Management, 4th Edition
This content is exclusively available for free in PDF format to IIA members. Please use this link to download your copy today!
With effective change management, organizations can address risk, reduce unplanned work, limit unintended results, and improve service quality.
This guide helps internal auditors:
- Understand the growing complexities and importance of change management.
- Learn what questions to ask to assess the organization’s change management capability.
- Recognize leading practices.
- Assess change management controls.
The guide includes a customizable IIA Audit Tool: IT Change Management – Risks, Controls, and Walkthrough Questions to assess key areas related to change management.
This updated version supersedes all previous editions of this title. There is a tool to use with this practice guide.
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