The Americans with Disabilities Act (ADA) was passed in the United States in 1990. Its goal is to prevent discrimination against people based on disability, and it includes many rules and guidelines that are widespread in public life. While businesses have policies and procedures that enable them to conduct their day-to-day business, these may inadvertently make it more difficult for people with disabilities to do business with them. As a result, the ADA provides guidance as to the types and extent of accommodations a company is legally required to provide.
The purpose of this course is to introduce you to the ADA, its requirements and penalties for noncompliance, and how to audit an organization’s accessibility program.
Familiarizing yourself with the basics of the ADA and the processes used to collect information about disabilities, accommodations, and accommodation denials enables organizations to provide a more equitable experience and avoid fines and other penalties.