Format: On-demand
Root cause analysis (RCA) is a technique to find the underlying causes of problems an organization may face. To best understand RCA, one should be familiar with the tools and techniques that can be used to identify and measure root causes.
For internal auditors, RCA is essential because it moves audit work beyond identifying symptoms and control failures to understanding why those issues occurred. Internal auditors can provide more meaningful insights, support well‑reasoned conclusions, and develop recommendations that help prevent issues from recurring.